Europe
Traffic in Frankfurt (FRA) has been temporarily rerouted.
All other locations and services are unaffected.
Our engineers believe they have identified the contributing factor causing the issue impacting our Frankfurt (FRA) Point of Presence (PoP).
While an initial mitigation strategy for rerouting traffic was considered, it was determined not to be required. Instead, our engineering responders identified an alternate fix which has been applied. We are now observing the platform for signs of recovery and will provide a new update once the fix is fully implemented and stability is confirmed.
All other products and services remain unaffected by this incident.
The fix has been successfully deployed, and we have observed a recovery of Frankfurt (FRA) Point of Presence (PoP).
Error rates have returned to nominal levels.
Our team will continue to monitor the platform to ensure stability before we resolve this incident.
Traffic in Frankfurt (FRA) has been temporarily rerouted.
All other locations and services are unaffected.
Initial mitigation strategy for rerouting traffic was determined not required. Our engineering responders identified an alternate fix to our Frankfurt (FRA) POP.
This change has been applied.
(All other locations and services are unaffected.)
Engineering has confirmed the impact to Frankfurt (FRA) POP has been mitigated.
Engineering has confirmed that Frankfurt (FRA) POP has been fully restored. Customers may have experienced additional origin traffic, elevated 5xx errors and increased latency from 14:00 to 14:45 UTC.
This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.
To offer feedback on our status page, click "Give Feedback"
Traffic in Frankfurt (FRA) has been temporarily rerouted.
All other locations and services are unaffected.
Initial mitigation strategy for rerouting traffic was determined not required. Our engineering responders identified an alternate fix and it has been applied
(All other locations and services are unaffected.)
Engineering has confirmed the impact to Frankfurt (FRA) POP has been mitigated.
We're investigating possible performance impact affecting the Paris (PAR) data center.
All other locations and services are unaffected
Status Post, Created Date/Time: 2026-01-21 22:53:57 UTC 2026-01-21 22:53:57 UTC
Note: Our Customer Escalation Management team will update the start date and time of this status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.
Our engineers have identified the contributing factor and are applying a fix to our Paris (PAR) POP.
All other locations and services are unaffected.
Test completed. This event has been resolved.
To offer feedback on our status page, click "Give Feedback".
Fastly will be adding capacity at our Frankfurt (FRA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 26 March 2024 at 01:00 UTC.
Our estimated duration is 3h.
When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).
This maintenance is complete