We're investigating possible performance impact affecting the Paris (PAR) data center.

All other locations and services are unaffected

Status Post, Created Date/Time: 2026-01-21 22:53:57 UTC  2026-01-21 22:53:57 UTC

Note: Our Customer Escalation Management team will update the start date and time of this status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Our engineers have identified the contributing factor and are applying a fix to our Paris (PAR) POP.

All other locations and services are unaffected.

Test completed. This event has been resolved.

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