We are investigating elevated errors to our Bogota (BOG) Point of Presence.

Our engineers have identified the contributing factor and are applying a fix to Bogota (BOG) Point of Presence (POP) .

Engineering has deployed a fix and have confirmed a gradual recovery to Bogota (BOG) Point of Presence (POP) . We will continue to monitor until we’ve confirmed that customer experience has been fully restored.

Engineering has confirmed that our Bogota (BOG) Point of Presence (POP) has been fully restored. Customers may have experienced elevated 5xx errors from 23:08 to 23:34 UTC.

This incident is resolved.