Elevated Errors for Miami (MIA)

Incident
06 February 2026, 14:58 UTC

Elevated Errors for Miami (MIA)

Status: closed
Start: 06 February 2026, 14:25 UTC
End: 06 February 2026, 14:58 UTC
Duration: 33 minutes
Affected Components:
Platform North America Miami (MIA)
Affected Groups:
All Public Users
Investigating

06 February 2026, 14:25 UTC

06 February 2026, 14:25 UTC

We're investigating possible performance impact affecting the Miami (MIA) data center.

All other locations and services are unaffected

Status Post, Created Date/Time: 2026-02-06 14:27:34 UTC  2026-02-06 14:27:34 UTC



Note: Our Customer Escalation Management team will update the start date and time of this status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Identified

06 February 2026, 14:37 UTC

06 February 2026, 14:37 UTC

Our engineers have identified the contributing factor and are applying a fix to our Miami (MIA) POP.

All other locations and services are unaffected.

Monitoring

06 February 2026, 14:50 UTC

06 February 2026, 14:50 UTC

Engineering has confirmed the impact to Miami (MIA) POP has been mitigated.

Resolved

06 February 2026, 14:58 UTC

06 February 2026, 14:58 UTC

Engineering has confirmed that Miami (MIA) POP has been fully restored. Customers may have experienced The customers would have only experienced elevated errors and intermittent latency during this incident in the Miami (MIA) POP from 14:20 to 14:49 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.