21 January 2026, 22:37 UTC

We're investigating elevated errors affecting the Vancouver (YVR) data center.

All other locations and services are unaffected

Status Post, Created Date/Time:   2026-01-21 22:41:23 UTC    2026-01-21 22:41:23 UTC

Note:  Our Customer Escalation Management team will update the start date and time of this status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.