Test Incident - No Performance Degradation (P3 or 2)

Incident

23 October 2025, 14:24 UTC

Test Incident - No Performance Degradation (P3 or 2)

Status: closed

Start: 23 October 2025, 12:20 UTC

End: 23 October 2025, 14:24 UTC

Duration: 2 hours 4 minutes

Affected Components:

Platform North America San Francisco

Affected Groups:

All Public Users

Investigating

23 October 2025, 12:20 UTC

This is a test incident of a degraded performance incident, would commonly be a priority 3 or 2 level incident.

Identified

23 October 2025, 14:21 UTC

Our engineers have identified the contributing factor and are applying a fix to our San Francisco service.

All other locations and services are unaffected.

Monitoring

23 October 2025, 14:22 UTC

Engineering has confirmed the impact to San Francisco service has been mitigated.

Resolved

23 October 2025, 14:24 UTC

Engineering has confirmed that San Francisco service has been fully restored. Customers may have experienced elevated errors and latency from 12:20 to 14:20 UTC.

This incident is resolved.

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