Elevated Errors for San Francisco

Incident
17 July 2025, 08:12 UTC

Elevated Errors for San Francisco

Status: closed
Start: 17 July 2025, 08:08 UTC
End: 17 July 2025, 08:12 UTC
Duration: 4 minutes
Affected Components:
Platform North America San Francisco
Affected Groups:
All Public Users
Investigating

17 July 2025, 08:08 UTC

17 July 2025, 08:08 UTC

We're investigating possible performance impact affecting the San Francisco data center.

All other locations and services are unaffected

Status Post, Created Date/Time: 0001-01-01 00:00:00 UTC  0001-01-01 00:00:00 UTC



Note: Our Customer Escalation Management team will update the start date and time of this status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Identified

17 July 2025, 08:09 UTC

17 July 2025, 08:09 UTC

Our engineers have identified the contributing factor and are applying a fix to our San Francisco POP.

All other locations and services are unaffected.

Monitoring

17 July 2025, 08:11 UTC

17 July 2025, 08:11 UTC

Engineering has confirmed the impact to San Francisco  POP  has been mitigated.

Resolved

17 July 2025, 08:12 UTC

17 July 2025, 08:12 UTC

This event has been resolved.

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